FAQ

Thank you for your continued patronage of Wakoya.
Please take a look at the frequently asked questions we receive from our customers on a daily basis.

Q. Do you offer free shipping for 3,000 yen or 5,000 yen like other online shops?

A. Wakoya strives to sell products at reasonable prices because we want our customers to enjoy high-quality specialty coffee not as something special, but as everyday coffee. We do not add the shipping fee to the product price, so the shipping fee is borne according to the distance from the store.
Thank you for your understanding.
We have also created a drinking comparison set that includes shipping (Nekoposu), so if you want to try a small amount, please use this.
We have set up free shipping for purchases over 10,000 yen (excluding tax).

Q. How long do coffee beans last?

A. It depends on the storage conditions, but at our store, the beans are kept as they are for about a month from the date of roasting. In the ground state, we recommend consuming it within 2 weeks.
It doesn't mean that you can't drink coffee immediately after that time, but the coffee beans will continue to oxidize.
High temperatures, high humidity, sunlight, and oxygen will degrade the quality of coffee beans, so if possible, we recommend storing them in an airtight container that is kept below 15°C all year round.
(For example, if you have something at home, put it in a zipper bag, remove the air, and store it in a cool, dark place.)